Introduction

Welcome to Accordio, an AI-powered contract management platform ("Platform") operated by Deduxer SRL ("Company," "we," "our," or "us").

These Terms and Conditions ("Terms") govern your access to and use of our marketing website located at https://www.accordio.ai, our web application located at https://app.accordio.ai, and all related services, features, content, and applications (collectively, the "Services").

Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

Company Information

Deduxer SRL
Bulevardul Pipera nr. 1/I
Voluntari 077190
Romania

VAT: RO50140604
Registration code: J23/3862/2024

Eligibility

To use our Services, you must be at least 18 years of age and capable of forming a binding contract with us. By using our Services, you represent and warrant that you meet these requirements.

User Accounts

Account Creation

To access certain features of our Services, you must create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Types and Subscription Plans

We offer different account types and subscription plans, including Free, Pro, and Business plans, each with different features, limitations, and pricing. By selecting a subscription plan, you agree to pay the applicable fees and taxes as described on our website.

Account Security

You are responsible for:

• Keeping your account password confidential
• Restricting access to your account
• Notifying us immediately of any unauthorized access to or use of your account

We will not be liable for any loss or damage arising from your failure to comply with these obligations.

Services Description

AI-Powered Contract Management

Accordio provides an AI-powered contract management platform that enables users to create, edit, manage, and collaborate on contracts. Our Services include:

• Contract creation and editing through a block-based editor
• AI-assisted contract rewriting and analysis
• E-signature capabilities
• Contract management and tracking
• Collaborative features for team members and clients

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In simple terms: Our platform helps you create, edit, and manage contracts using AI technology. You can write contracts, get AI help to improve them, send them for signatures, track their status, and work on them with your team or clients.

AI Features and Limitations

AI Technology

Accordio uses artificial intelligence technologies, including Claude 3.7 and Gemini 2.5 Pro, to power various features of our Services. You acknowledge that:

1. AI technologies are evolving and may not be perfect
2. AI-generated content should be reviewed by you before finalization
3. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for your specific needs
4. AI technology processes your contract data and related information to provide these features

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In simple terms: Our AI tools help with your contracts, but they aren't perfect. Always review anything the AI creates. We can't guarantee the AI will always be 100% accurate or suitable for your specific situation. The AI needs to process your contract information to work properly.

Not Legal Advice

The AI features provided by our Services, including contract analysis, rewriting, and suggestions, do not constitute legal advice. You should consult with a qualified legal professional regarding your specific needs and circumstances. We expressly disclaim any attorney-client relationship arising from the use of our Services.

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In simple terms: Our AI can help with your contracts, but it is NOT giving you legal advice. We are not lawyers, and using our service doesn't create an attorney-client relationship. For legal advice, please consult with a qualified lawyer.

Contract Templates

We may provide contract templates for your convenience. These templates:

1. Are provided "as is" without any warranties
2. Should be reviewed and, if necessary, customized to meet your specific needs
3. May not be suitable for all jurisdictions or circumstances
4. Do not constitute legal advice

E-Signature

Our Services may include e-signature functionality that allows you and your clients to electronically sign contracts. You acknowledge that:

1. Electronic signatures may not be valid or enforceable in all jurisdictions
2. It is your responsibility to ensure compliance with applicable e-signature laws and regulations
3. We do not guarantee the legal validity or enforceability of contracts signed through our Services

Subscription and Payment Terms

Free Plan

We offer a Free plan with limited features and functionality, including watermarked contracts and a limited number of AI credits. We reserve the right to modify or discontinue the Free plan at any time.

Paid Subscriptions

We offer paid subscription plans (Pro and Business) with additional features and functionality. By subscribing to a paid plan, you agree to pay all fees applicable to your selected plan.

In simple terms: We offer a Free plan with basic features, but contracts will have our watermark and you'll have limited AI credits. We also have Pro and Business paid plans with more features. If you subscribe to a paid plan, you agree to pay the fees.

Billing and Payment

For paid subscriptions:

1. You will be billed in advance on a recurring basis (monthly or annually, as selected)
2. Payment will be charged to your designated payment method
3. All fees are non-refundable, except as expressly provided in these Terms
4. Prices are subject to change, with notice provided before any price change takes effect

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In simple terms: For paid plans, we'll charge you in advance either monthly or yearly. Once you've paid, we don't generally offer refunds. If we change our prices, we'll let you know before it happens.

AI Credits

Our Services use an AI credit system that allocates a specific number of AI actions per subscription period. You acknowledge that:

1. Each subscription plan includes a set number of AI credits
2. AI credits reset at the beginning of each billing cycle
3. Unused credits do not roll over to the next billing cycle
4. Additional credits can be purchased separately
5. We reserve the right to modify the credit system, with notice provided before any changes take effect

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In simple terms: Our service uses AI credits for AI features. Each plan gives you a certain number of credits. Credits reset each month or year (depending on your billing cycle), and unused credits don't carry over. You can buy extra credits if needed. We might change how credits work, but we'll tell you before we do.

Subscription Management

You can upgrade, downgrade, or cancel your subscription at any time through your account settings. Changes to subscriptions will take effect at the end of the current billing cycle, unless otherwise specified.

Trial Periods

We may offer trial periods for our paid subscription plans. You acknowledge that:

1. Trial periods are subject to the terms specified at the time of registration
2. You will be automatically charged for the applicable subscription at the end of the trial period, unless you cancel before the trial ends
3. We reserve the right to modify or discontinue trial offers at any time

User Responsibilities and Prohibited Activities

User Responsibilities

You are responsible for:

1. Ensuring you have the right to create, modify, share, and use any content you upload to or create on our Services
2. Reviewing and approving all AI-generated content before use
3. Ensuring your use of our Services complies with applicable laws and regulations
4. Maintaining the security of your account credentials
5. All activities conducted through your account

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In simple terms: You're responsible for making sure you have the right to use any content you upload, checking AI-generated content before using it, following the law, keeping your password safe, and everything done through your account.

Prohibited Activities

You agree not to:

1. Use our Services for any illegal purpose or in violation of any applicable laws or regulations
2. Infringe upon the intellectual property rights of others
3. Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
4. Attempt to gain unauthorized access to our Services, other accounts, or computer systems
5. Interfere with or disrupt the Services or servers or networks connected to the Services
6. Use any data mining, robots, or similar data gathering and extraction methods
7. Circumvent, disable, or otherwise interfere with security-related features of our Services
8. Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
9. Use our Services to send unsolicited communications, promotions, or advertisements
10. Use our Services to create contracts or agreements that are illegal, fraudulent, or deceptive

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In simple terms: Don't use our service for anything illegal, harmful, or dishonest. Don't steal other people's content, hack our system, impersonate others, spam people, or create fraudulent contracts.

Intellectual Property Rights

Our Intellectual Property

The Services, including all content, features, and functionality, are owned by us, our licensors, or other providers and are protected by copyright, trademark, patent, and other intellectual property laws. These Terms do not grant you any right, title, or interest in our Services, our trademarks, logos, or other intellectual property.

Your Content

You retain ownership of any content you create, upload, or store on our Services. By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content solely for the purpose of providing and improving our Services.

Feedback

If you provide feedback, ideas, suggestions, or recommendations regarding our Services ("Feedback"), you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, disclose, sublicense, distribute, modify, and otherwise exploit such Feedback without restriction.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By using our Services, you consent to the collection, use, and processing of your personal information as described in our Privacy Policy.

Disclaimers

No Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

In simple terms: We provide our service "as is" without any guarantees. We don't promise that the service will always work perfectly, be error-free, or be completely secure.

No Legal Advice

OUR SERVICES, INCLUDING AI-ASSISTED CONTRACT CREATION, ANALYSIS, AND SUGGESTIONS, DO NOT CONSTITUTE LEGAL ADVICE. WE ARE NOT A LAW FIRM AND DO NOT PROVIDE LEGAL SERVICES. THE USE OF OUR SERVICES IS NOT A SUBSTITUTE FOR THE ADVICE OF A QUALIFIED LEGAL PROFESSIONAL.

In simple terms: Our service is NOT giving you legal advice. We are not lawyers, and our AI-assisted contract tools are not a replacement for consulting with a real lawyer.

Third-Party Services

Our Services may integrate with or link to third-party services, applications, or websites. We do not control these third parties and are not responsible for their content, privacy policies, or practices. Your interaction with any third-party website, service, or application is subject to that third party's terms and policies.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OR OUR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

In simple terms: If something goes wrong, we are not responsible for indirect damages like lost profits. Our total responsibility to you is limited to what you paid us in the last 12 months. This means we cannot be held liable for large sums if you experience problems using our service.

Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another.

Term and Termination

Term

These Terms will remain in full force and effect while you use the Services or maintain an account with us.

Termination by You

You may terminate your account at any time by following the instructions on our website or contacting us. Upon termination, your right to use the Services will immediately cease.

Termination by Us

We reserve the right to suspend or terminate your access to the Services or your account at any time, with or without cause, and with or without notice. Without limiting the foregoing, we may terminate your access if:

1. You breach any of these Terms
2. We are unable to verify or authenticate any information you provide to us
3. We believe your actions may cause legal liability for you, our users, or us

In simple terms: You can cancel your account anytime. We can also suspend or terminate your account at any time if you break these terms, provide false information, or if your actions might create legal problems.

Effect of Termination

Upon termination:

1. Your right to use the Services will immediately cease
2. We may delete your account and all associated data
3. Any outstanding payment obligations will remain in effect
4. Provisions of these Terms that by their nature should survive termination shall survive termination

Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of such changes.

Dispute Resolution

Informal Resolution

Before filing a claim against us, you agree to try to resolve the dispute informally by contacting us. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days, you or we may bring a formal proceeding.

Arbitration

Except for disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and we agree to resolve any disputes through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

Waiver of Class Actions

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Governing Law

These Terms and any dispute arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

Miscellaneous

Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and us concerning the Services.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by our authorized representative.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.

Notices

Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given by posting to the Services or by email to the address you provide.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@accordio.ai

Postal Address:
Deduxer SRL
Bulevardul Pipera nr. 1/I
Voluntari 077190
Romania